🛠️ Invodun Invoice App FAQ
Welcome to the Invodun App Support Centre — here you’ll find answers to common questions, troubleshooting tips, and guidance to help you get the most from the app.
Our goal is to make sure your invoicing runs smoothly, whether you’re creating your first invoice or managing a busy schedule of jobs.
đź’ˇ Getting Started
How do I create my first invoice?
- Open the Invodun App.
- Tap Create Invoice.
- Enter your client’s details, job description, and cost.
- Add VAT (if applicable), then tap Save & Send.
You can send invoices instantly by email, share them via Bluetooth, or export them as PDF files.
Can I use the app offline?
Yes — all core features work completely offline. Your invoices and data stay stored securely on your device and are kept in sync through your own private iCloud when you’re back online.
⚙️ Account & Settings
How do I update my company details?
Go to More → Business Settings → Business Details, where you can add your business name, address, VAT number, and logo. Your details will automatically appear on future invoices.
Can I add my logo to invoices?
Yes — simply upload your company logo under More → Business Settings → Business Details → Business Logo. We recommend a square image (500 × 500px) in PNG format for best results.
Can I export my data?
Yes — use More → Business Settings → Backup Settings to save your invoices and client data. You can export them to your preferred storage location or back them up to your device.
📱 Troubleshooting
The app won’t open or keeps freezing.
– Restart your device and reopen the app.
– Ensure you’re running the latest version from the App Store.
– If the issue continues, make sure your device has enough free storage.
My invoices aren’t sending.
– Check your email settings or Bluetooth connection.
– Confirm that your client’s address or connection is valid.
– Retry once connected to Wi-Fi or mobile data.
I can’t see my old invoices.
– Tap Invoices → Filters → Show All.
– If they still don’t appear, go to More → Business Settings → Backup Settings → Restore from another file (if you’ve previously created a backup).
🧾 Common Questions
Is my data secure?
Absolutely. Your data is stored on your device (and in your own private iCloud account if you use sync) and is never sent to us or shared with third parties. You stay in full control of your business information.
Do I need an internet connection?
Only for app updates, iCloud sync and sending emails. All core features work offline.
Can I send quotes as well as invoices?
Yes — simply choose Estimate when you create a new document to make a professional estimate (quote) before converting them into invoices later.
🔍 Still Need Help?
We’re always improving Invodun App — your feedback helps shape new updates and features.